Service Desk, Columbus, OH Community, Social Services & Nonprofit - Blacklick, OH at Geebo

Service Desk, Columbus, OH

Hello,Hope you are doing great ,We have urgent requirement for you with our Client.
Please review below description and let me know if you are interested.
Job Title:
Service DeskLocation:
Columbus, OH
Responsibilities:
Understanding of Desktop Support and Services.
Understanding of Active Directory and AD Toolsets, ADUC, user authentication and authorization and identify and access management.
Uses creativity and innovation to automate and streamline processes and procedures.
Understands customer support, likes to work with people and can ensure that the customer is satisfied.
Ability to troubleshoot in a high level systematic way.
Ability to identify symptoms and research cause.
Understands process to test, and put changes in production.
Understanding of basic Networking principles, including network troubleshooting for connectivity issues, DHCP, DNS, use of tools like PING, NSLOOKUP and NETSTATAbility and experience to work with SCCM version 2012.
Ability to show others how to use the tools like SCCM.
Ability to script with PowerShell 3.
0 or above.
Scripting abilities should include validation, editing, input and output, including automation to production systems, specifically Active Directory.
Ability to learn new tools (Varonis) to clean up and audit unstructured data (user data) and Active Directory and NTFS permissions.
Required Technical Skills:
1.
8 total years IT experience.
2.
4 Years SCCM or SMS-like experience3.
4 Years PowerShell scripting experience in a production environment4.
8 years customer service experience5.
10 Years Troubleshooting experience6.
4 years knowledge of networking technologies to including PING, NETSTAT, DHCP, DNS, and NSLOOKUP.
7.
5 years experience with Active Directory including tools like ADUC.
8.
Contributes to continuous process improvements to increase the efficiency of section.
9.
Excellent communication skills both oral and written.
Desired Certifications:
1.
Certifications A
series2.
PowerShell 3.
0 scripting background.
3.
Certifications in Microsoft tools and technologies.
4.
ITIL Knowledge and ITSM ToolsThanks & RegardsRama Raju BodduLead Recruiter Address :
6136 Frisco Square Blvd Suite#426 Frisco, TX 75034Email:
digityxsolutions.
com Service Desk, Columbus, OH Recommended Skills Auditing Automation Business Process Models Communication Creativity Curiosity Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.

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